Shipping policy

Roneson – Shipping Policy

We aim to process and deliver orders as efficiently as possible.

Order processing

Orders are normally processed within 1–3 business days after payment has been successfully received.

Orders are not normally processed on weekends or public holidays.

Delivery time

After processing, standard delivery generally takes approximately 3–7 business days, depending on the destination and carrier.

Delivery estimates may vary because of weekends, public holidays, carrier delays, weather, customs procedures, or circumstances outside our reasonable control.

The applicable shipping cost and available delivery options are displayed during checkout.

Shipping destination

Roneson ships to the destinations available for selection during checkout.

If a destination is not available at checkout, we may not currently offer delivery to that location.

Tracking

Where tracking is available, tracking information may be provided after the order has been dispatched.

Incorrect delivery information

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your shipping address, please contact us as soon as possible at:

Email: ouderta.rinardo@gmail.com
Phone: +44 1495 745910

We cannot guarantee that an address can be changed after an order has been dispatched.

Delayed or missing orders

If your order has not arrived within the expected delivery timeframe, please contact us so that we can investigate the delivery with the relevant carrier where appropriate.

Customs and import charges

For international orders, customs duties, taxes, or other import charges may apply depending on the destination country.

Where such charges are applicable and are not included at checkout, they may be the responsibility of the customer.