Privacy policy
Roneson – Privacy Policy
Last updated: August 24, 2026
At Roneson, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how Roneson collects, uses and protects information when you visit our website, place an order, contact us, or use our services.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
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Your name
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Billing and delivery address
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Email address
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Telephone number
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Order and purchase information
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Payment and transaction information
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Information you provide when contacting customer support
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information and information about how you interact with our website.
2. How We Use Your Information
We may use your information to:
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Process and fulfil your orders.
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Process payments.
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Deliver products to you.
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Send order confirmations and delivery updates.
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Respond to customer service enquiries.
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Process returns, refunds and exchanges.
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Maintain and improve our website.
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Prevent fraud, abuse and unauthorised activity.
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Comply with applicable legal and regulatory requirements.
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Send marketing communications where you have provided the appropriate consent or where permitted by applicable law.
3. Payment Information
Payments may be processed through third-party payment providers.
Roneson does not need to store your complete payment card details when payment is processed by a third-party payment provider.
Payment providers may collect and process payment information according to their own privacy policies and terms.
4. Sharing Your Information
We may share information with service providers that help us operate our business, including:
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Payment processors
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Shipping and delivery providers
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Website and ecommerce service providers
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Fraud prevention and security providers
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Analytics and advertising providers where applicable
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Professional advisers where necessary
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Government authorities or law enforcement where required by law
We only share information where reasonably necessary for the relevant business, legal or operational purpose.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage and, where applicable, support advertising and analytics.
You may be able to control cookies through your browser settings or through any cookie-management tools provided on our website.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records and complying with legal obligations.
7. Data Security
We take reasonable measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on where you live and the applicable law, you may have rights concerning your personal information, including the right to:
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Request access to personal information we hold about you.
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Request correction of inaccurate information.
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Request deletion of certain information.
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Object to or request restriction of certain processing.
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Request a copy of certain personal information.
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Withdraw consent where processing is based on consent.
To make a privacy-related request, contact us using the information below.
9. Children's Privacy
Our website is not intended to knowingly collect personal information from children who are not legally permitted to use online shopping services without appropriate consent.
If you believe that a child has provided personal information to us, please contact us so that we can review the situation.
10. Third-Party Websites
Our website may contain links to third-party websites or services.
Roneson is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices or legal requirements.
The updated version will be posted on this page with the updated date.
12. Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:
Roneson
Address:
32 Wyndham Rd
Abergavenny NP7 6AF
United Kingdom
Phone:
+44 1495 745910